We hope you love your Haven Row products. However, if you change your mind, you may request to return most eligible products within 14 days of receiving your order. Once you have informed us of your decision to cancel, you will have a further 14 days to return the item.
 

Products should be returned unused, in their original condition and, where applicable, with their original packaging and seals intact.
 

For health and hygiene reasons, certain sealed beauty, skincare and personal care products cannot be returned once they have been opened or unsealed, unless they are faulty, damaged or not as described.
 

Unless the product is faulty, damaged or incorrect, customers are responsible for the cost of returning unwanted items.
 

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible so we can help resolve the issue.
 

Approved refunds will be issued to the original payment method in accordance with applicable consumer law.
 

For any questions about shipping or returns, please contact our Customer Service team through our website.